Environmental Resource Holdings Privacy Statement
Last Updated: May 8, 2026
At Environmental Resource Holdings, we recognize and respect y our privacy. Therefore, we provide this privacy statement (“Privacy Statement”) to inform you of how we collect, utilize and share your personal information. Please read this Privacy Statement carefully.
Environmental Resource Holdings may update this Privacy Statement from time to time and will post the updated Privacy Statement on our sites with a “Last Updated” date at the top. We may choose to otherwise notify you in a manner appropriate to the changes; please check our sites regularly.
What Personal Information Do We Collect?
On our sites, we may collect or receive the following categories of information, which may be personal information (information from or about an identified or identifiable person, including information that Environmental Resource Holdings can associate with an individual person):
- Site Usage Information: Information such as number of visits, the pages visited, approximate location (city level), browser and device information and the average time spent on each page to track traffic patterns throughout the site. This information allows Environmental Resource Holdings to improve the overall content of the site and increase user satisfaction. When you visit our sites, cookies and other trackers may be generated and placed on your device to understand the information described above, such as how users interact with our sites and accounts, including what pages are accessed. To opt out of our use of third-party cookies, visit our cookie management tool.
To offer you a more consistent experience, information collected from our sites may be combined with information we collect by other means.
How We Use Personal Information
Environmental Resource Holdings uses personal information collected from our sites for the following purposes:
- Improvement of Environmental Resource Holdings Sites: To improve the content of our sites, and to understand and improve the user experience
- Authentication: To authenticate accounts and orders
- Analytics: We use Google Analytics and other service providers to (i) measure and report how users interact with our sites for the purposes of understanding and optimizing web usage; and (ii) manage, measure and optimize the effectiveness of our content.
- Legal Reasons: To (i) comply with applicable law or respond to valid legal process; (ii) participate in adversarial legal proceedings, including litigation and civil discovery and (iii) investigate potential violations of and enforce this Privacy Statement, our Terms of Use and our other policies.
How We Share Personal Information
- Third-Party Service Providers: Environmental Resource Holdings works with third-party service providers who perform services on our behalf, including integrations and cloud hosting. These service providers are bound by written contractual requirements prohibiting them from using personal information for any purpose other than providing services to us or as required by law.
- Advertising/Analytics Service Providers: Google Analytics and other service providers may receive information about your activities on our sites through third-party cookies placed on our sites. To opt out of our use of third-party cookies that share data with Google Analytics and other service providers, visit our cookie management tool. For information on how Google uses your information when you use our sites, click here.
- Corporate Affiliates: We may share personal information with our corporate affiliates, which may process personal information, including on our behalf.
- Legal Reasons: We may share personal information to (i) comply with applicable law or respond to valid legal process; (ii) participate in adversarial legal proceedings, including litigation and civil discovery and (iii) investigate potential violations of and enforce this Privacy Statement, our Terms of Use and our other policies.
Data Retention
We retain personal data for no longer than necessary for the purposes described in this Privacy Statement, unless a longer retention period is permitted or required by applicable law.
The criteria used to determine our retention periods include the following:
- Our relationship with you;
- Your choices with respect to your personal information;
- Whether we have a legal obligation to keep the data (for example, in certain instances records of transaction data must be kept for a certain period of time before we can delete them); or
- Whether retention is advisable in light of our legal position (such as in regard to the enforcement of our agreements; the resolution of disputes; and applicable statutes of limitations, litigation or regulatory investigation).
Links to Other Sites
This site may contain links to other websites, including some sites administered by Environmental Resource Holdings or administered by other companies on behalf of Environmental Resource Holdings, as well as to third party sites. The Privacy Statement applies only to sites administered by and on behalf of Environmental Resource Holdings, and not to any third party sites. We have not reviewed and are not responsible for the content or privacy practices of such third party sites. We encourage you to read the privacy policies applicable to such third party sites.
Children
Environmental Resource Holdings does not direct its sites toward children under the age of 18. Environmental Resource Holdings does not seek to collect personal information from or about persons under the age of 18.
U.S. State-Specific Privacy Rights
Depending on your jurisdiction, and subject to certain exceptions, exemptions, and restrictions, you may have rights in relation to the processing of your personal information, as set forth below:
- Right to transparency. Businesses that collect personal information and are subject to the aforementioned laws have a responsibility to provide you notice regarding (i) the categories of personal information to be collected; (ii) the purposes for which the categories of personal information are collected or used; (iii) whether such personal information is sold or shared; (iv) the length of time they intend to retain each category of personal information, or if that is not possible, the criteria used to determine that period and (v) other relevant information. This Privacy Statement contains such information; please read this Privacy Statement, as well as any additional terms provided to you at or before the collection of your personal information, in their entirety.
- Right to access. You have a right to access (i) the categories and specific pieces of personal information we have collected about you; (ii) the categories of sources from which we have collected such personal information; (iii) our business purpose for collecting such personal information and (iv) the categories of third parties with whom we have shared such personal information.
- Right to correct. You have a right to correct any inaccurate or incomplete personal information about you that we process.
- Right to delete. You have a right to delete any personal information about you that we process, subject to certain circumstances.
- Right to limit. You have a right to limit the use and disclosure of sensitive personal information.
- Right to opt out of “sales” and processing (targeted advertising, sale, sharing, and profiling). You may have the right to opt out of processing of personal information about you for purposes of (i) targeted advertising; (ii) the “sale” or “sharing” of personal information and (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Environmental Resource Holdings does not sell personal information to third parties.
Environmental Resource Holdings will not discriminate against you for exercising any of these rights.
To exercise your rights, please email your request to [email protected] or call the following toll-free phone number: 800-699-7702. Only you or an authorized agent may make a request related to your personal information.
We will acknowledge receipt of your request within 10 business days. Within 45 business days, we will either provide a substantive response or notify you ofan extension period (up to an additional 45 days) and reason for the extension.
To respond to your requests, we must verify your identity. We may do so by requiring you to log in to your account, provide additional information and/or give a declaration as to your identity under penalty of perjury.
Contact Us
If you have any questions, you may contact us at:
Environmental Resource Holdings
Attn: Legal Department – Privacy
5 Greenway Plaza, Ste 110
Houston, TX 77046